Care.com offers various membership options with varying costs for users. With the basic membership, users can set up an account, post a job, view caregiver profiles, and access certain resources. However, to message providers, they need to upgrade to a paid version.
The standard paid version of Care.com includes features such as messaging with a caregiver, hiring a caregiver, Care.com’s on-demand booking feature, and deals and discounts.
In contrast, the premium membership offers all the features of the basic membership plus the ability to contact caregivers directly, interview them, hire them, use Care.com’s on-demand booking feature and unlimited criminal and motor vehicle checks. Additionally, premium members receive exclusive deals and discounts offered by Care.com.
Care.com also allows users to purchase more in-depth background checks according to their policies.