Pandora, a leading jewelry retailer with a global presence of 6,800 points of sale and 2,400 stores across over 100 countries, has announced a significant investment in integrated business planning technology to support its digital transformation initiatives. The company has partnered with o9 Solutions to implement a crucial next step in overhauling its global planning and merchandising infrastructure. By elevating its integration capabilities, Pandora aims to address various planning needs across manufacturing, supply chain, and retail within a single platform and data model.
Pandora’s growth has been fueled by the introduction of the revamped charm bracelet in 2000 and the appointment of former P&G exec Alexander Lacik as CEO in 2019. Since then, the company has increased its tech investments, launching a lab-grown diamonds collection last year and testing experimental store layouts in 2021 to offer more personalized and omnichannel shopping experiences. With this latest investment, Kristofer Löhmos, SVP of global merchandising at Pandora, emphasized the critical role of integrated business planning in ensuring optimal product availability for its global consumer base. He stated, “In today’s highly competitive and rapidly changing business environment, it is critical to meet consumers’ needs by having the right product in the right place at the right time.”