• Sun. Apr 21st, 2024

Unfulfilled taxi requests and long waiting times in Italy: How the Antitrust is working to address critical issues

BySamantha Johnson

Mar 7, 2024
Municipalities Outmatched by Antitrust: Call to Raise Taxi Licensing

The Competition and Market Guarantor Authority is actively engaged in monitoring the taxi service sector in Italy. In August 2023, the Antitrust sent a request for information to several cities and major cooperatives to assess service provision conditions. After analyzing the data, the Authority identified critical issues such as a lack of licenses leading to unfulfilled requests and long waiting times.

The AGCM also sent a similar request to other cities, including Bologna, Florence, Genoa, Palermo, and Turin. Palermo faced structural supply issues and lacked regulation, while Florence lacked monitoring mechanisms for service quality. However, Bologna, Genoa, and Turin did not have significant service issues.

In response to these findings, the Mobility Councilor of the Municipality of Milan announced plans to publish a call for 450 new licenses. Despite efforts to increase licenses, some Municipalities have been slow to respond to requests for information. The Codacons organization has suggested sanctions for Municipalities that fail to increase licenses, citing potential crimes related to refusal of official acts and public service interruption.

The Authority recommended various corrective measures to improve service quality in all cities analyzed. These included adjusting the number of licenses issued by Municipalities and taxi companies, implementing stable monitoring mechanisms for service quality and safety standards. Additionally, implementing taxi sharing schemes could help address demand during peak hours while enhancing shift efficiency.

The taxi sector in Italy faces challenges such as insufficient supply due to a lack of regulation or enforcement of existing rules. This has resulted in a high percentage of unanswered calls for taxis across different regions in Italy.

The Competition and Market Guarantor Authority’s intervention is essential as it aims at ensuring fair competition among taxi companies while promoting consumer protection rights. As such, it’s crucial that municipalities comply with its recommendations promptly.

Overall, there is still much work that needs to be done before we can achieve an efficient and reliable taxi system in Italy. Still, with ongoing efforts from both government agencies and private stakeholders alike, we can hope that we will see improvements soon enough.

In conclusion

By Samantha Johnson

As a content writer at newszkz.com, I delve into the realms of storytelling, blending words to paint vivid narratives that captivate and inform our readers. With a keen eye for detail and a passion for research, I craft compelling articles that resonate with our audience. My love for words drives me to explore diverse topics, ensuring that each piece I create not only educates but also entertains. Join me on this journey as we navigate the ever-evolving landscapes of news and knowledge together.

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